Payment procedure

We have tried to offer you a variety of payment method to assure full flexibility to execute the payment in all safety. 

Should a problem occur during the payment process, please verity with your bank or the card company to determine the cause of the problem.  In case the amount has not been deducted from your bank account or charged to your card, you can try again to do the payment without any risk.  In the event the payment, for some reason, has been executed twice, please do not panic.  Contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will refund the amount immediately upon receipt of the double transaction.

As Customer, you have the choice of an array of payment methods either with or without transaction costs. Please find herewith the different methods and related costs, if any.

 

PAIMENT METHOD COSTS
KBC/CBC No charge
Belfius Direct Net No charge
Bancontact/Mister Cash No charge
Ideal No charge
Maestro No charge
Giropay No charge
ING Home Pay No charge
VISA/MASTERCARD No charge

 

Confirmation


After execution of the payment you will immediately receive a confirmation of the order issued by you by means of a ResiGrass order confirmation. Keep this form and its number available for any question related to your purchase.

Upon reception of the order amount, we prepare your order for delivery.

The articles will be delivered at the address stated in your order and as confirmed in our Order document in the event Customer chose for the option ‘delivery by ResiGrass’. If not, the articles will be available at the address of ResiGrass or another indicated address.

ResiGrass is authorized to refuse an order (in writing) as a consequence of a serious  shortcoming or flaw by the Customer in respect of the order or any other order or agreement in which the Customer has been involved.

 

 

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